The Open Source MSP

Stop dealing with computer headaches.

Friendly, reliable IT support for your home or small business — from someone who actually answers the phone.

$20/mo
Managed Care for your home computers.
Monitoring, patching, antivirus, DNS filtering, and a real human for when something goes wrong.

Serving customers since 1993.

Spritz Communications started in 1993 in St. Joseph, Missouri, when John and Diane Cook began doing odd jobs and computer repair. There wasn't much money in it back then — just a lot of neighbors who needed help when computers were still strange new things in most homes.

The business was eventually formalized as Cook's Computer Programming, later became CCP Online, and was renamed to Spritz Communications — after the family dog, Spritz. Today it's run by Jason Cook, a hobbyist programmer turned full-time MSP, from the same town it started in.

Three decades on, the goal hasn't changed: do the work well, explain it in plain English, and treat people right. No call centers. No upsell scripts. No hidden fees. When you call, you get Jason — not a ticket number.

What We Do

Remote Computer Support

$50 flat per session. Slow PC, viruses, software setup — we connect remotely and fix it.

Visit the remote support site →

Managed Care (Residential)

$20/month per household. Always-on monitoring, security updates, and antivirus — so we catch problems before you do.

Managed IT (Small Business)

$45/month per device. Adds Wazuh-based security event monitoring (XDR) on top of the residential stack.

Web Design

Clean, fast, mobile-friendly websites. From simple brochure sites to small business sites with a CMS.

Web Hosting

Hosted on our own Plesk server. Free SSL, daily backups available, and a real person to talk to when something breaks.

Domain Registration

Registered through Cloudflare at wholesale cost — no markup. Yes, really.

Networking & Wi-Fi

UniFi setup, configuration, and remote management. We host the controller; your network stays under your control.

Custom Programming

Got a specific problem that needs a small custom tool? Tell us what you need and we'll quote it.

The Open Source MSP

We're called the Open Source MSP for a reason. Where most managed service providers bake expensive vendor licensing into your bill, we use proven open-source tools wherever they do the job better — and we pass the savings on.

Open-source stack

RustDesk & MeshCentral for remote access. Wazuh for security monitoring. Linux servers. PHPMailer. Real tools, no rent-seeking.

No domain markup

Domains registered at Cloudflare's wholesale price. Same goes for SSL certificates — free Let's Encrypt, never resold.

Transparent pricing

Published rates for the productized services. Hourly for everything else. No surprise charges, ever.

What we actually run

  • RustDesk & MeshCentral — remote access & RMM
  • Wazuh — XDR / security event monitoring
  • Action1 — Windows patch management
  • UniFi & Omada — network controllers
  • AdGuard Home — DNS filtering for ads & malware
  • Plesk — web & email hosting
  • Linux servers, Let’s Encrypt, PHPMailer — the boring foundations

Why Spritz

30+

Years in business. Started in 1993. Still here, still answering the phone.

1

Person you call. No call centers, no ticket queues. Same name every time.

4

CompTIA certifications. A+, Network+, Linux+, and Security+. Trained on the fundamentals.

$0

Markup on domains. Cloudflare wholesale. Pricing you can verify yourself.

Plans & Pricing

Published rates for the things we sell as a product. Project work is quoted — just ask.

Remote Support

$50/session

Pay per remote session. Flat rate, no surprises.

Request a session

Managed IT — Small Business

$45/device/mo

$120/mo minimum. Includes Wazuh XDR security monitoring on top of the residential stack.

Request a quote

Hosting & Email

Web Hosting — Standard$15/mo1 site, 5 GB, free SSL
Web Hosting — Plus$30/moWordPress-friendly, more resources, daily backups
Email — Per mailbox$5/moPer mailbox on your domain
Email — Unlimited (single domain)$25/moAll the mailboxes you need on one domain
DNS Filtering add-on$8/moPer household. Blocks malicious & adult content.
Domain RegistrationAt costCloudflare wholesale — no markup

Project Work (request a quote)

Web DesignFrom $500Brochure site · $1,500+ for CMS · or $65/hr
Custom Programming$75/hrOr fixed quote for a defined project
Networking / Wi-Fi Setup$65/hrUniFi-managed, controller hosted by us

Get in Touch

Tell us what you're trying to do and we'll get back to you. Or call 816-396-5947.